Night Customer Support Manager

з/п не указана

Требуемый опыт работы: 1–3 года

Полная занятость, сменный график

Do you want to start your career in IT?
We can become a great opportunity for YOU!

Scorum has been a startup where sports and tech meet. The team has launched sports media platform and the commission-free betting exchange on the blockchain. A first-rate advisory board such as former player of "Barcelona" Alex Hleb and NBA champion Timofey Mozgov

These days Scorum develops cutting-edge betting, casino, and other unique gambling products. Our key feature is the high-graded result and superior user experience.

UPCOMING CHALLENGES

∙ Solving customer problems and configuring software for customer needs;

∙ Receiving and processing user applications;

∙ Bugs tracking, communicating with software engineers, help with testing and checking new project features, etc;

∙ Working at nights (2/2 from 8 p.m till 8 a.m);

∙ Knowledge of the admin part, using all the provided tools.

EXPECTED SKILLS

∙ Upper-intermediate English is a must;

∙ 6 months of experience as customer support (preferably);

∙ Concentrating during night shifts, understanding the importance of your part in the project;

∙ Willing to work with gambling projects and related technologies;

∙ Capability to handle night work features and difficulties.

CULTURE

We work in the squad of 40 proficients. The key team of the company is enthusiastic senior engineers and designers. Moreover, we value professionalism and responsibility. Thus we do not use time trackers and encourage the initiative.

& BENEFITS

∙ We work remotely or from the office;

∙ We use 19 days of vacation and 5 personal days per year;

∙ We receive compensation in the form of 80% of the average salary for six months if we go on sick leave;

∙ We use medical insurance: of 50% paid by the company and 50% by the employee;

∙ We learn English with Skyeng online school with a discount;

∙ We have fun with the team at our soulful parties. Nowadays we hang out at events in zoom; :)

∙ We minimize bureaucracy and maintain a flat structure in the company.

Ключевые навыки

Английский — B2 — Средне-продвинутый
Business English
Деловая переписка
Английский язык

Вакансия опубликована 12 апреля 2021 в Минске

Похожие вакансии